Here is an example of technical support engineer resume, includes his/her skill in troubleshooting and installation of system. Make your resume stronger by adding a special role you played as a technical supporter in a project.
Maria Johnson City, State 5th LMN Avenue Home: 113-676-4545 Cell: 178-323-9044
Profile:
A highly talented, dedicated and diligent technical engineer. Proven talent in sorting and fixing technical problem in the networking field. Possess team building ability and can give good results even if working under pressure.
Area of Strengths:
- Excellent communication skill
- Quick in building rapport
- Innovative and responsible
- Technically skilled
- Problem solving ability
- Result-oriented
Professional Experience:
ABC Co., Place, Year
Technical Engineer
- Troubleshooting of servers (FTP, SMB)
- Installed and implemented multiple file server
- Troubleshooting of operating system
- Planned designs of workstations for clients
- Provided technical support to networking team in a project
- Solved complex problems of customers via phones
- Responsible for giving technical trainings to junior engineers
LMN Co., Place, Year
Technical Support Engineer
- Responsible for providing technical solution to development team
- Fixing technical errors in web-based applications
- Planned rules and executed them in projects
- Troubleshooting of hardware and peripheral devices
- Debugged software and web pages
- Attended trainings for learning advance technologies in the technical field
PP Services Private ltd., Place, Year
Technical Support Engineer
- Assisted senior in troubleshooting of multi faceted projects
- Solved technical issues of existing software
- Installed and upgraded software and drivers
- Ensure execution of rules regarding network security
- Meetings with clients to meet their satisfaction
- Maintained technical reports in projects
- Managed technical equipment in testing lab
Education:
- Bachelor in Science, name of University, Year
- Masters in … Engineering, name of University, Year
Certification:
- CCNA
- MCSE 2003
- MCP
Technical Skills:
- Novell Net Ware 3x and4x, Windows 9X, DOS, UNIX
