Technical Support Engineer Resume

Here is an example of technical support engineer resume, includes his/her skill in troubleshooting and installation of system. Make your resume stronger by adding a special role you played as a technical supporter in a project.

Maria Johnson
City, State
5th LMN Avenue
Home: 113-676-4545
Cell: 178-323-9044

Profile:

A highly talented, dedicated and diligent technical engineer. Proven talent in sorting and fixing technical problem in the networking field. Possess team building ability and can give good results even if working under pressure.

Area of Strengths:

  • Excellent communication skill
  • Quick in building rapport
  • Innovative and responsible
  • Technically skilled
  • Problem solving ability
  • Result-oriented

Professional Experience:

ABC Co., Place, Year

Technical Engineer

  • Troubleshooting of servers (FTP, SMB)
  • Installed and implemented multiple file server
  • Troubleshooting of operating system
  • Planned designs of workstations for clients
  • Provided technical support to networking team in a project
  • Solved complex problems of customers via phones
  • Responsible for giving technical trainings to junior engineers

LMN Co., Place, Year

Technical Support Engineer

  • Responsible for providing technical solution to development team
  • Fixing technical errors in web-based applications
  • Planned rules and executed them in projects
  • Troubleshooting of hardware and peripheral devices
  • Debugged software and web pages
  • Attended trainings for learning advance technologies in the technical field

PP Services Private ltd., Place, Year

Technical Support Engineer

  • Assisted senior in troubleshooting of multi faceted projects
  • Solved technical issues of existing software
  • Installed and upgraded software and drivers
  • Ensure execution of rules regarding network security
  • Meetings with clients to meet their satisfaction
  • Maintained technical reports in projects
  • Managed technical equipment in testing lab

Education:

  • Bachelor in Science, name of University, Year
  • Masters in … Engineering, name of University, Year

Certification:

  • CCNA
  • MCSE 2003
  • MCP

Technical Skills:

  • Novell Net Ware 3x and4x, Windows 9X, DOS, UNIX

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