A customer service clerk is a professional who is mainly responsible for working in the customer service area (the front of the store) where customers enter. This person performs a variety of duties. Here, we have given one sample resume for this position. It will help you in preparing your own resume for the job application. We have given all the duties and responsibilities of this position in this resume. You can copy and change these duties responsibilities with yours.
We hope that it will help you in getting this position.
Andrew White
1404, New Island Rd., Brooklyn, NY- 459009, Cell- 4536902709
andrewwhite@yahoo.com
Objective:
Highly qualified and skilled professional with the excellent interpersonal and communication skills seeking the position of a customer service clerk in an organization where my skills will be utilized to benefit the organization
Qualification Summary:
More than 12 years of experience in the customer service field with the extensive knowledge of customers service management, expert in communication skills, experience in using multi-line telecommunication system, excellent problem-solving skills, other Core Skills include:
- Excellent Presentation and Organization Skills
- Customer Relationship Management
- Good Problem Solving Skills
- Excellent Verbal Communication Skills
- Excellent Clerical Knowledge
Professional Experience:
ABC Shop, Brooklyn
From 2007 to present
Customer Service Clerk
Working on the position of a customer service clerk and handling all the duties and work assigned to this position, these duties and responsibilities are given below:
- Working at the desk of a shop and performing/handling various duties and tasks related to the customers
- Mainly responsible for communicating with the customers
- Responsible for keeping the records of the products that customers purchase
- Handling various duties like- wrapping the gifts, printing the bill receipts, replacement of the defective items and so on
New Enterprises, Brooklyn
From 2002 to 2007
Customers Service Clerk
Worked as a customer service clerk and handled all the duties and responsibilities assigned to this position efficiently, these duties and responsibilities are as follows:
- Worked in the customer service department and handled all the duties assigned by the customer service manager
- Responsible for maintaining a good relationship with the customers
- Responsible for selling products and keeping records of these transactions
- Responsible for solving all the problems and queries of the customers
- Sometimes responsible for refunding and replacing products or money
XYZ Book Store, Brooklyn
From 1997 to 2002
Customer Service Clerk
Served the customer service clerk position and completed all the duties assigned to this position successfully, these duties and responsibilities are:
- Worked in the customers service department and assisted to the customer service manager
- Responsible for keeping records of the daily transactions/operations of the store
- Handled the complaints and problems of the customers
- Responsible for answering questions of the customers
Computer Knowledge:
- Proficient in Computer Operations
- Knowledge of MS Office (Excel, Word, PowerPoint)
- Internet Proficiency
- OS- Windows XP, Vista
Educational Qualification:
- Bachelor’s Degree of Arts from New York University in 1997
