Resume is an advertising tool that contains objectives, competencies, qualifications and experience in a clear way. An effective resume defines these sections in a professional manner. It is equally important to learn the format and style of writing resume. This hotel receptionist resume especially highlights all the points towards creating a resume that meets the expectations of the hiring manager.
A hotel receptionist plays an important role in providing effective customer service in the hotel. The responsibilities of a hotel receptionist entail greeting guest, assisting guest in checking in and out, billing payments for the service, providing information of hotel service and many more. A hotel receptionist is the face and the first contact person in a hotel.
Below is a resume that highlights the essential features of building a strong and optimized resume.
Sample Hotel Receptionist Resume
Isabella G. GARCIA
989 S. Woodrow Lane
Atlanta, GA 30125
Cell: 404-888-4539
Email: garcia.isabella@example.com
Summary of Objective:
To gain the position of a hotel receptionist and provide high standard of service to guest in a courteous and professional manner in a reputed hotel.
Summary of Skills:
- Comprehensive knowledge of handling all aspects of front desk activities
- Possess excellent guest relationship and customer service skills
- In-depth knowledge of operating office equipment like telephone, faxes, scanners and EPAX systems
- Skilled in handling clerical and administrative tasks
- Possess excellent interpersonal, management, communication and problem solving skills
- Knowledge of basic computer applications like Microsoft Word, Spreadsheet, PowerPoint and the Internet
Work Experience:
Sun n Moon Hotel, Georgina
June 2005 till date
Hotel Receptionist
- Handle the tasks of greeting guests directly, answering their inquiries and checking them in and out of the hotel
- Perform responsibilities of handling cash and providing a very high level of customer service
- Provide information about the facilities and amenities of hotel and make reservations, as requested
- Responsible for ordering room service and taxis for guest
- Perform responsibilities of taking and passing messages, handling foreign exchange and compiling guest bills
Le Bella Hotel, Georgia
April 2001 to May 2004
Hotel Receptionist
- Perform the tasks of welcoming and greeting guests with a smile and in a warm manner
- Responsible for making reservations and pays attention to special request
- Handle the tasks of assisting guest in storing luggage, ordering taxis, reserving tables at restaurant and in storing valuables
- Responsible for handling administrative tasks like answering calls, taking payments, preparing bills and processing foreign exchange payments
- Monitor and supervise the activities of housekeeping and maintenance staff to ensure outstanding service to guest
- Perform tasks of making arrangements for business meetings held in the hotel conference
Educational Summary:
Achieved Diploma in High School
Maria School, Georgina in the year 1997
Personal Information:
Name: Isabella G. GARCIA
Date of Birth: 23.05.1974
Employment Status: Full time
Relationship status: Married
Reference:
Will be pleased to provide upon request
