Hotel Receptionist Resume

Resume is an advertising tool that contains objectives, competencies, qualifications and experience in a clear way. An effective resume defines these sections in a professional manner. It is equally important to learn the format and style of writing resume. This hotel receptionist resume especially highlights all the points towards creating a resume that meets the expectations of the hiring manager.

A hotel receptionist plays an important role in providing effective customer service in the hotel. The responsibilities of a hotel receptionist entail greeting guest, assisting guest in checking in and out, billing payments for the service, providing information of hotel service and many more. A hotel receptionist is the face and the first contact person in a hotel.

Below is a resume that highlights the essential features of building a strong and optimized resume.

Sample Hotel Receptionist Resume

Isabella G. GARCIA
989 S. Woodrow Lane
Atlanta, GA 30125
Cell: 404-888-4539

Email: garcia.isabella@example.com

Summary of Objective:

To gain the position of a hotel receptionist and provide high standard of service to guest in a courteous and professional manner in a reputed hotel.

Summary of Skills:

  • Comprehensive knowledge of handling all aspects of front desk activities
  • Possess excellent guest relationship and customer service skills
  • In-depth knowledge of operating office equipment like telephone, faxes, scanners and EPAX systems
  • Skilled in handling clerical and administrative tasks
  • Possess excellent interpersonal, management, communication and problem solving skills
  • Knowledge of basic computer applications like Microsoft Word, Spreadsheet, PowerPoint and the Internet

Work Experience:

Sun n Moon Hotel, Georgina

June 2005 till date

Hotel Receptionist

  • Handle the tasks of greeting guests directly, answering their inquiries and checking them in and out of the hotel
  • Perform responsibilities of handling cash and providing a very high level of customer service
  • Provide information about the facilities and amenities of hotel and make reservations, as requested
  • Responsible for ordering room service and taxis for guest
  • Perform responsibilities of taking and passing messages, handling foreign exchange and compiling guest bills

Le Bella Hotel, Georgia

April 2001 to May 2004

Hotel Receptionist

  • Perform the tasks of welcoming and greeting guests with a smile and in a warm manner
  • Responsible for making reservations and pays attention to special request
  • Handle the tasks of assisting guest in storing luggage, ordering taxis, reserving tables at restaurant and in storing valuables
  • Responsible for handling administrative tasks like answering calls, taking payments, preparing bills and processing foreign exchange payments
  • Monitor and supervise the activities of housekeeping and maintenance staff to ensure outstanding service to guest
  • Perform tasks of making arrangements for business meetings held in the hotel conference

Educational Summary:

Achieved Diploma in High School

Maria School, Georgina in the year 1997

Personal Information:

Name: Isabella G. GARCIA

Date of Birth: 23.05.1974

Employment Status: Full time

Relationship status: Married

Reference:

Will be pleased to provide upon request

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