Hotel Front Desk Resume

A well drafted resume is important in any job application. Employers often judge applicants through resume. It is necessary to bring your resume in the best way to make you stand from the crowd of applicants. This hotel front desk resume defines clearly the style, format and content for creating a professional resume.

Hotel front desk is a hospitality professional who works within the domain of providing service in hotels. The roles and responsibilities of a hotel front desk include greeting guest, entering guest information in the system, preparing bills and attending calls. In short, a person in a hotel front desk performs all administrative duties.

Here is a sample template that will assist you towards drafting an interview winning resume.

Sample Hotel Front Desk Resume

Richardson M. Green
29 Bayberry Court
Gateway, GA 30372
Cell:  304-555-5698

Email: richardson@example.com

Summary of Objective:

To gain the position of a hotel front desk and perform a variety of guest service activities in a friendly, professional and efficient manner that commensurate the demands of a world-class hotel.

Core Competencies:

  • Comprehensive knowledge of the departmental process and procedures of hotel service
  • Possess excellent relationship building and customer service skills
  • Ability to work effectively in a fast-paced environment and maintain optimistic attitude
  • Possess sound judgment and discretion skills and has the skill to work with little or no supervision
  • Proficient in the use of common Windows-based computer programs like Microsoft Word and Excel Sheet
  • Excellent knowledge of operating basic office machines like copier, fax, and printer
  • Possess excellent organization, time management, communication and interpersonal skills

Summary of Work History:

Beach Grand Hotel, Georgina

June 2005 till date

Hotel Front Desk

  • Handle the tasks of providing superior guest satisfaction
  • Responsible for attending guest needs like  check-in/check-outs, reservations, and answering guest questions and requirements
  • Perform the tasks of processing guest registrations like collecting payment and  shift reports
  • Respond to guest special requests, needs and complaints and update the same to the manager as appropriate
  • Promote and provide answer to queries pertaining to enroll guests in the hotel
  • Offer assistance and general information to guests regarding the services and amenities of hotel

Holiday Hotel, Georgina

April 2003 to December 2004

Hotel Front Desk

  • Responsible for greeting and registering guests in an outstandingly friendly, professional, efficient manner
  • Perform the tasks of obtaining necessary credit and payment information from guests
  • Notify  housekeeping of all special requests, late checkout, room changes and day use rooms
  • Handle the tasks of answering telephone calls and guest inquiries in a friendly and professional manner
  • Perform check-out and cash handling activities in accordance with the cashiering and credit policies of the hotel
  • Responsible for providing detail information about the facilities and operating hours of the hotel
  • Coordinate with other hotel department to provide best service and satisfy guest requests

Educational Summary:

Achieved Diploma in High School

Saint Lawrence School, Georgina in the year 1997

Personal Details:

Name: Richardson M. Green

Date of Birth: 13/01/1978

Employment Status: Full time

Relationship status: Single

Reference:

Will be pleased to furnish upon request

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