Hotel Front Desk Resume

The goal of writing resume is to get an interview call. If you are one of the many looking for a right job, a well drafted resume is more important than ever. Creating effective resume requires knowledge of the style and content of resume. This hotel front desk resume communicates the strength, qualifications and responsibilities of the position.  You can review the sample to get complete ideas of resume writing.

Hotel front desk professional plays an important role in hotel industry. He/she is the first point of interaction when someone enters the hotel. Generally, a hotel front desk professional handles tasks like greeting and assisting customers, explaining the details of hotel service and ensuring that the service will meet the requirement of the customer in a satisfactory manner.

The below resume defines the structure and content of an organized and effective resume.

Sample Hotel Front Desk Resume

Martin HOLLOWAY
1224 Archer Road
Gainesville, Fl 32607
Cell: 452- 555 – 1987

Email:martin@anymail.com

Career Objective:

To gain the position of a hotel front desk professional and provide best customer service in a world-class hotel industry.

Core Competencies:

  • Comprehensive knowledge of working in hotel industry
  • Possess excellent guest service, oral and written communication skills
  • Flexible and has the ability to stand for long hours
  • Possess strong computer and cash management skills
  • Ability to work independently in a team setting as well as independently
  • Comprehensive knowledge of calculating figures and amounts like discounts, interest, commissions, proportions, percentages, area, and volumes
  • Effective organizational, management and presentation skills
  • Ability to lift and move upto 50 pounds

Work Experience:

Pearl Hotel, Florida

June 2005 till date

Hotel Front Desk

  • Handle the tasks of performing a variety of guest service activities in an exceptionally friendly, professional and efficient manner
  • Responsible for registering guests, assigning rooms, settling guest accounts and coordinating with other departments to satisfy guest requests
  • Perform the tasks of verifying reservation, address, and credit information of guest
  • Accept payment both at the time of check in and at checkout
  • Responsible for maintaining a house bank and make a deposit and accurate report of receipts daily
  • Perform cash check and exchange currency for guest

Oceanic Hotel, Florida

April 2001 to May 2004

Hotel Front Desk

  • Perform the tasks of checking guests in and out of the hotel
  • Responsible for providing information on the service and amenities of the hotel
  • Handle the tasks of giving directions in areas of dining and entertainment options
  • Perform responsibilities of preparing daily shift report and balance paper work and cash drawer
  • Reconcile room status with the housekeeping department
  • Respond to questions about services, events, helps guests with special requests, and maintain a guest information directory
  • Prepare bucket checks, keep front desk neat and orderly and maintain current status report

Educational Summary:

Achieved High School Diploma

Mary High School, Florida in the year 1997

Personal Information:

Name: Martin HOLLOWAY

Date of Birth: 23.05.1974

Employment Status: Full time

Relationship status: Married

Reference:

Will be furnished upon request

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