Hotel Front Desk Manager Resume

Writing resume is vital in the process of job search. It is good to learn the style, content and layout of writing resume. A lot of information has been provided on various sites on effective resume writing. This hotel front desk manager resume contains ample information to help you out in the process of generating effective resume.

A hotel front desk manager monitors, supervises and manages the activities of front office staff. Hotel front office manager looks after transport, concierge and luggage service of the hotel. Typical responsibilities of a hotel front desk manager includes assigning duties to front desk staff, hiring staff, handling guest request, and ensuring a pleasant service to the guest.

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Sample Hotel Front Desk Manager Resume

Annie B. GATOR
143 Gator Drive
Gainesville, Fl 32608
Cell: 355-555 – 1111

Email:annie@example.com

Summary of Objective:

To gain the position of a hotel front desk manager and manage front desk staff of the hotel ensuring highest standard of service and the best guest service in a luxurious hotel.

Summary of Skills:

  • Extensive working knowledge of hotel service and facilities
  • Ability to communicate efficiently and in a warm and positive manner
  • Possess excellent interpersonal and front office management skills
  • Detail oriented with outstanding organizational and leadership skills
  • Good supervisory skills and has the ability to handle multiple tasks

Professional Experience:

Star Cuisine Hotel, Florida

June 2005 till date

Hotel Front Desk Manager

  • Responsible for managing the daily activities of front desk staff to ensure quality service of the hotel
  • Handle the tasks of providing assistance in all areas of guest services
  • Perform responsibilities of hiring, training, evaluating, counseling, scheduling and supervising the daily activities of front desk staff
  • Conduct staff meetings including reviewing of hotel standards, departmental procedures and operating issues
  • Prepare work schedules for staff to ensure adequate coverage and effectively control labor costs
  • Handle the tasks of managing resolution of guest complaints

Astron Park Plaza, Florida

April 2001 to May 2004

Hotel Front Desk Manager

  • Supervise and monitor front desk staff and ensure that the established procedures are completed in accordance the policies and procedures of the hotel
  • Direct and train front desk staff and operators and assist in new-hire and on-going training sessions
  • Responsible for supervising 200 room service of the hotel
  • Prepare weekly work schedules, perform employee evaluations, handle disciplinary issues, and terminating inefficient staff
  • Ensure that corrective actions are taken immediately for all guest complaints
  • Responsible for key control and maintain procedures for guest security, emergencies, hotel accounting, credit control, and handling of financial transactions

Educational Summary:

Achieved bachelor’s degree in Hotel Management

University of Florida in the year 1997

Personal Information:

Name: Annie B. GATOR
Date of Birth: 23.05.1974

Employment Status: Full time

Relationship status: Married

Reference:

Will be furnished upon request

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