Hotel Concierge Resume

Resume is a professional marketing tool. An effective resume is essential to market the skills, competencies and professional experience in the best way. Before one start the step of writing resume, it is good to learn the complete features that makes resume effective and strong. Here is a hotel concierge resume that features the style, content and layout of framing an attention winning resume.

A hotel concierge plays a significant role in handling and providing guest service of the hotel. The main role of a hotel concierge is to ensure that the needs and requirements of guest are met. A hotel concierge is the central point of contact for guest who seeks assistance or information during their stay in the hotel.

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Sample Hotel Concierge Resume

Annie Smith

69 N. Grant Street, Mid Lake City, California 84301

Cell: 988- 598-1331

Email: annie.smith@anymail.com

Summary of Objective:

To obtain the position of a concierge and provide best services that meet high level of customer satisfaction in a world-class hotel.

Core Competencies:

  • Extensive knowledge of travel and travel industries
  • Comprehensive knowledge of local restaurants, museums and attractions
  • In-depth knowledge of concierge department methods and procedures
  • Possess excellent time management, communication and organizational skills
  • Skilled in communicating guest from diverse background
  • Possess excellent negotiation and networking skills
  • Ability to work under pressure and handle multiple tasks

Professional Experience:

The Grand Hotel, California

June 2005 till date

Concierge

  • Responsible for providing advice and personal assistance to VIP’s and guest of the hotel
  • Provide timely and accurate information about the services and facilities of the hotel
  • Adhere and ensure that core standards and hotel policy is observed at all times
  • Responsible for selling the services of the hotel and its concessions
  • Play the role of a travel consultants, social advisors, personal assistants and expeditors of personal and business matters
  • Act as a liaison and resource for other departments, and employees of the Hotel
  • Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles

Wood Star Hotel, California

April 2001 to May 2004

Concierge

  • Recommend the best places for dining or entertainment and make reservations for the guest when required
  • Perform the tasks of maintaining file on transportation sources, accommodations, and referral contacts
  • Handle responsibilities of greeting guest in a warm, pleasing and professional manner
  • Provide and ensure that the guest receives the highest care and service during the stay in the hotel
  • Train juniors in areas of responding effectively in emergency situations
  • Perform all other essential tasks as required

Educational Summary:

Achieved Bachelor’s degree in Hospitality

University of California in the year 1997

Personal Information:

Name: Annie Smith

Date of Birth: 23.05.1974

Employment Status: Full time

Relationship status: Married

Reference:

Will be furnished upon request

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