Hotel Assistant Manager Resume

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Hotel assistant manager provides assistance to hotel managers in handling daily activities of the hotel. Responsibilities of a hotel assistant manager include hiring, training and supervising hotel staff. In addition to these, an assistant hotel manager also performs administrative and clerical tasks.

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Sample Hotel Assistant Manager Resume

George Lawrence

7930 Carpenter St, Apt#55
Seattle, WA 98119
Cell: 123-456-8978


Summary of Objective:

To obtain the position of a hotel assistant manager utilizing my proficiency and experience in managing hotel staff and activities in a renowned hotel.

Summary of Skills:

  • Possess excellent guest service, hospital management, project management and analytical skills
  • Comprehensive knowledge of hospitality management and services
  • Knowledge of Microsoft Word, Access, Spreadsheet, PowerPoint and Microsoft Project
  • Self-motivated, attention to detail with excellent organizational skills
  • Possess excellent verbal and written communication skills

Professional Work History:

Snow Ball Hotel, Washington

June 2005 till date

Hotel Assistant Manager

  • Assists hotel manager in managing day-to-day operations of the front services including front desk, bell desk, Door, Concierge, Butlers and Valet
  • Responsible for proper scheduling of employees ensuring a high level of guest service while maintaining control of labor costs and departmental expenses
  • Supervise employees including maintaining proper relations, recognition, evaluating performance and administering discipline
  • Provide positive feedback to employees and handle special projects and other job duties as assigned
  • Meet the attendance guidelines and adhere to departmental policies and procedures of the hotel

The OreLand Hotel, Washington

April 2003 to December 2004

Hotel Assistant Manager

  • Inform guest on the facilities, policies and policies of the hotel
  • Assign and instruct front desk representatives in executing work in a professional manner
  • Check credit report, review the hold bucket, hold valet and city ledger account on a daily basis
  • Manage efficient staffing, performance management, policy enforcement, team member training and development
  • Handle guest complaints and resolve guest issues pertaining to hotel service in a timely and effective manner
  • Promote and maintain highest level of guest service by staying alert to their requirements

Educational Summary:

Achieved bachelor’s degree in Hospitality

Washington University in the year 2003

Personal Details:

Name: George Lawrence

Date of Birth: 13/01/1978

Employment Status: Full time

Relationship status: Single


Will be pleased to furnish upon request

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