A front desk clerk is also called as a front office clerk and is a part of the front office staff in hotels, restaurants, resorts and motels. This person mostly deals with the guests. His/her responsibilities include greeting and welcoming guests/visitors, handling cash department, answering phone calls and so on. To apply for a job description like this, you will need a strong resume in your job application. Here, we have provided one sample resume for this resume. This sample is written in a simple and effective language. It will help you in making your resume attractive and optimized.
This sample is free. You can copy and edit this sample for your personal purpose only.
Andrew Mall
1602, Newport, New York- 260109, Home- (333) 657006390
andrewmall@yahoo.com
Objective:
An accomplished professional with the extensive knowledge of front desk management seeking the position of a front desk clerk in an environment where my skills and knowledge of the filed will be utilized to benefit the organization
Qualification Summary:
More than 12 years of experience of the field with the excellent knowledge of hospitality management, excellent written and oral communication skills, excellent presentation and organization skills, excellent managerial skills, excellent knowledge of handling people from different backgrounds, other Core Competencies are:
- Excellent Time Management
- Excellent Knowledge of Office Administration
- Excellent Numerical and Statistical Skills
- Problem Solving Skills
Work Experience:
Sunshine Resorts, New Port
From 2004 to present
Front Desk Clerk
Working as a front desk clerk and handling all the duties and responsibilities of this position efficiently, these duties and responsibilities are as follows:
- Handling various duties like: checking customers’ in and out, providing all kind of information to the guests, collecting money, receiving phone calls and providing other services
- Responsible for completing other duties as assigned by the manager
- Responsible for maintaining a good rapport with the guests and other customers
- Keeping all records of information of the guests
- Handling financial transactions of the resort
- Helping in preparing all financial reports and statements
XYZ Hotel, New Port
From 1997 to 2004
Front Office Clerk
Worked on the position of a front office clerk and handled all the duties assigned to this position successfully, these duties and responsibilities are given below:
- Handled all the duties of this position like: welcoming and greeting guests, handling cash, answering phone calls, assigning rooms and so on
- Worked at the front desk area and handled all the duties assigned by the manager
- Handled all the clerical duties of the hotel
- Responsible for handling all the problems and queries of the guests and customers
- Maintained a good relationship with the customers
Other Skills:
- Excellent Knowledge of Computer Operations
- Internet Proficiency
- Knowledge of English, French and Spanish languages
Educational Qualification:
- Bachelor’s Degree of Business Administration in Marketing and Finance form New York University in 1997
- Diploma in Computer Course in 1995
