Resume Writing

Here is good-quality resume sample for the candidate applying for the job of customer service sales. A candidature should be well written so that it may reveal person’s potential and skill in the job. For the post of customer service sales, a person should be skilled in convincing the customer and should have knowledge of other office work. It is important to build a striking resume for this post. Highlight your ability and achievement, but do not try to stuff it or overload it; it will lose reader’s attention.

Sharon Johnson
City, Place
3rd ABC, Avenue
Home: 133-277-4534
Cell: 144-988-2390
E-mail Address

A self-motivated and accomplished customer services sales representative, with solid experience in maintaining and satisfying customers. Handled responsibilities related to finance and sales. Quickly acquired promotion due to hard work and sound knowledge.

Core Strength:

• Strong communication and interpersonal skills
• Customer-oriented
• Knowledge of business mathematics
• Customer behavior management
• Positive attitude and responsible

Professional Experience:

Premier Inc., Place, 2006-Present
Customer Service Representative

• Responsible for market survey and improving quality for customer satisfaction
• Maintaining confidential and important data of clients
• Ensuring the delivery of products within time
• Responsible for the replacement order and handling facility maintenance
• Conducting training session for new sales representative for effective working
• Providing information for the queries made by customers

Star Finance Ltd., Place, 2003-2006
Customer Service Representative

• Maintained records and reached standard customers through deep analysis of sales and clients records
• Directed travel and trip for sales person to reach different areas and meet the target
• Determined customers’ needs and solved their problems
• Maintained account summary and handled cash receipts and filing system
• Served as a communicator between manufacturing and sales department
• Attended meetings and updated the policies as per management’s suggestion and provided information to clients and employees

Superior Firm, Place, 2000-2003
Sales Representative

• Provided cost and quality information to customers
• Assisted customers in selecting the product that meet their demand
• Attended meetings to discuss and share the detailed knowledge of new products
• Maintained records and mails for the sales done through internet and phones
• Attended training sessions to implement sales techniques for achieving the target

Education:

• Diploma in High School, name of School, Year
• Certified in Customer Services Representative

Achievement:

• Awarded for achieving maximum customer satisfaction and meeting the sale quota assigned by sales manager