Customer Service Administrator Resume

Writing a winning resume is not an easy process. This customer service administrator resume will help you to show your employer that you are the right applicant with high standard. This resume sample is clear, well-organized and perfectly designed to meet your requirement. With this sample in hand, you can draft a perfect resume to get the perfect job.

Customer service administrator interacts directly with customer via phone, email or in person. The specific task of a customer service administrator is to assist customers in processing their purchase orders and tracking their orders, and maintain professional alliances with customers. Customer service administrator acts as a centre of communication in an organization.

A good resume example is given below for your reference.

Sample Customer Service Administrator Resume

Mac Smith
29 Bayberry Court
Gateway, GA 30372
Cell: 304-555-5698

Email: mac.smith@example.com

Career Objectives:

Enthusiastic, self motivated and proactive person willing to work as a customer service administrator in a large business firm

Summary of Qualifications:

  • Four years of professional experience in customer service team environment
  • Excellent knowledge of customer service and business administration
  • Ability to build positive rapport with customers and high level executives
  • Good problem solving skills, attention to detail and ability to liaise with agents, suppliers and customers
  • Excellent communications, multitasking, interpersonal, and writing skills
  • Proficient with Word, Outlook, Excel, PowerPoint, and ERP systems
  • Ability to communicate in a positive, professional, and non-threatening manner
  • Demonstrate knowledge of maintaining and dealing confidential information

Summary of Experience:

EastPort Innovative Inc, Georgina

June 2006 till date

Customer Service Administration

  • Responsible for sales order entry and confirmation of order from clients
  • Performs tasks of monitoring, ordering and inventory of sales and promotional materials
  • Handles sales order administration including tracking and logging vehicle and sales data bases and information
  • Responsible for preparing expenses sheet  and budget tracking
  • Coordinates in areas of advertising, literature and brochure development, and website updates
  • Coordinates with e Customer Surveys and tracks customer complaints
  • Performs tasks of usage and Safety Stock Analysis 
  • Serves as a primary contact point for customer enquiries

Bonic Corp, Georgina

April 2004 to December 2005

Customer Service Administration

  • Responsible for receiving order via phone, mail or by fax
  • Coordinates with sales department of the organization in processing orders
  • Performs tasks of entering purchase order and balance statement of customer in the electronic order management system
  • Ensures that the placed orders are dispatched and shipped in time and in the right place
  • Handles customer queries and updates the same to the management, when required
  • Builds and maintains good and lasting relationship with customers

Educational Summary:

Achieved Bachelor’s Degree in Accounting

Accounting College, Georgina State in the year 2000

Professional Achievement:

Achieved the title’ Best Employer of the year’ for excellent customer service in Bonic Corp

Personal Details:

Name: Mac Smith

Date of Birth: 13/01/1978

Employment Status: Full time

Relationship status: Single

Reference:

Will be pleased to furnish upon request

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