Resume Writing

If you want to apply for a post of banking customer service, then you will require a strong resume in your application that will present all your skills and qualities to an employer. For making such kind of resume, here, we have provided one sample of resume. This will help you in building an optimized resume for your job application and guide you in getting your desired position.

Edward Thompson
18, New Island Rd., Brooklyn, NY- 369963
Cell- 454545990
edward@yahoo.com

Looking for a position of a Banking Customer Service in an organization where I will get a chance to improve my knowledge and utilize my skills

Qualification Summary:

• Highly qualified, result oriented and experienced in customer service management with excellent knowledge of strategic planning, client relationship management, customer service
• Excellent knowledge of bank regulations and policies
• Excellent communication and interpersonal skills

Professional Background:

From 2005 to present
City Bank Cooperation, Brooklyn
Customer Service Manager

• Worked as a customer service manager and led a team of 2 customer service representatives successfully
• Responsible for providing information and assistance to the customers about various things like- new products, new policies and so on
• Responsible for solving queries and problems of the customers
• Maintained a good relationship with the customers

From 2000 to 2005
New Financial Corporation, Brooklyn
Customer Service Representative

• Worked as a customer service representative
• Responsible for communicating with the customers and prospective clients
• Handled queries and problems of the customers successfully
• Responsible for providing information about new products and policies to the customers

Professional Skills:

• Excellent communication and interpersonal skills
• Knowledge of bank regulations and principles
• Proficient in computer operations
• Knowledge of MS Office- Excel, PowerPoint, Word
• Operating Systems- Windows XP, Vista
• Other tools like- Tally, QuickBooks

Education:

• Bachelor’s Degree of Commerce in Accounting from NY University in 1999
• Diploma in Communication Skills in 2000

Reference:

Available upon request